prices and payment
All prices on the dear september website are in Australian Dollars (AUD) and include Australian GST of 10%. Please note that delivery charges are not included in the prices quoted for each product.
We accept payment by PayPal and credit card.

how do I place an order?
All items offered on our website are subject to availability. To purchase any of the items on our website click ‘add to bag’ button shown on each of the product pages. To purchase the products in your shopping bag click on the ‘checkout’ button.

We will send you an email containing the details of your order and confirming receipt of your payment. If you have any other questions please contact us via the ‘contact us’ page

does dear september accept credit cards?
Yes, dear september accepts credit cards and PayPal as payment methods.

will my payment be secure?
Our site is as secure as we can possibly make it. All credit card transactions are processed securely via SSL (Secure Layer Prodtocol) and no details are stored on our site. PayPal use industry leading technology such as SSL to keep your information safe.

are my personal details safe?
Your privacy and security is important to us.
Personal information you provide dear september with while creating or updating an account and at the checkout, such as name, address, telephone number, email address, billing address and shipping address information are maintained in private files for the use of dear september only.

Email addresses collected by dear September are only for internal use. We respect your privacy and will not sell or rent your email address to any other company or third party.
If you would like to unsubscribe from our email list please contact us via the ‘contact us’ page. We will remove your name from our email list as soon as possible.

how do I contact dear september?
You can visit the ‘contact us’ page and fill in a form or alternatively please email us with your concerns or feedback at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

does dear september charge tax to my order?
All prices on the dear september website are in Australian Dollars (AUD) and include Australian GST (Goods & Services Tax) of 10%.

can I ship items to multiple addresses?
We can only ship to one address per order. Please visit our shipping & returns page for details.

what is your returns policy?
Please visit our shipping and returns page for all terms and condition regarding returns.